Finland Relocation Services has once again received EuRA Global Quality Seal+ accreditation as an indication of the high quality of our services. What does the accreditation mean?
What is the Global Quality Seal?
EuRA Global Quality Seal+ is the world’s first accreditation program for relocation companies. It is based on the ISO 9001 standard and specifies the processes and KPI’s that reflect the very highest standards in relocation services.
EGQS + is awarded by EuRA (The European Relocation Association), of which Finland Relocation Services is a member. The EGQS+ certificate shows that the relocation company is a reliable service provider and partner. The EGQS + audit is performed by an external independent auditor. The evaluation takes into account, for example, customer satisfaction. For a relocation company to receive a certificate, its customer satisfaction must be consistently very high. At Finland Relocation Services, the customer satisfaction is 4.85/5. The length of customer relationships also reflects customer satisfaction: Some of FRS’s customer relationships date back to 1994.
The quality of relocation services is guaranteed by skilled personnel. FRS employees are experienced relocation and immigration experts, each of whom also has personal experience of living abroad. Our consultants are constantly praised for their expertise and personal service – you can read examples of our clients’ experiences here!
The first and only in Finland
Finland Relocation Services is the first and only Finnish company to be awarded the EuRA Global Quality Seal+. We received the certificate for the first time since its founding in 2008, and since then it has been awarded to us every year as recognition of continuous quality.
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